| I would be
surprised if you have not heard his famous line,
"The definition of insanity is doing the
same thing over and over again and expecting
different results." Do you find
yourself doing the same thing repeatedly and
expecting different results? Maybe it is cold
calling, maybe its networking, or perhaps it is
your "pat" sales presentation.
"I've always done it this way."
When was the
last time you heard someone say "I'm in a
rut and don't know how to get out." When I
hear this statement, my diagnostic skills
usually uncover the fact the person is doing
what they previously found successful, but their
process no longer works. Amazingly, they
continue to follow their process. This could be
called Sales Insanity!
Think about it.
Doing the same thing over and over and expecting
different results. The world is changing and
regrettably, many are not changing with it. You
may be old enough to remember the term
"bait and switch" where a customer was
sold something, only to be convinced shortly
after to switch to a usually more expensive
product. Thankfully, those in the sales
profession have bumped up their ethical
standards considerably. They have had to.
Consumers have become better informed, thanks in
part to the Internet opening up a vast
repository of information.
One of Albert's
lesser-known quotes is "Strive not to be a
success, but rather to be of value." Wow,
talk about a man ahead of his time! Think about
it, this fellow is regarded at the most
important scientist of the 20th century. Apply
his concept to sales and most would agree this
is the mantra for sales professionals today.
Adding value is what a sales person's role is.
We no longer "sell" anything. Our
responsibility is to help the consumer make an
informed purchasing decision. My how times have
changed!
Mr. Einstein
also professed, "Logic will get you from A
to B. Imagination will take you
everywhere." I like to interpret this quote
to mean that what you envision can become your
reality. I work with an extremely talented
behavioral psychologist who has spent many years
working with top sales people. Dr. Thane
Crossley will tell you that what you see in your
mind's eye becomes your reality. In other words,
your mindset is critical to your success.
Those with a
positive outlook, laser like focus, and strong
disciplines typically define success. Call it
motivation, call it what you will, the best of
the best are always looking for ways to improve
their performance. They know a changing market
place requires them to change their sales
process, or risk "Sales Insanity".
One last
Einstein quote for you that may shed a new
perspective on your personal development moving
forward, "We cannot solve our problems with
the same thinking we used when we created
them."
Dare to work
"outside the box". Achieve new levels
of achievement by re-inventing your process to
stay in tune with today's reality. Challenge
yourself to break out of the once comfortable
world where repetitive behavior worked all too
well. Visualize yourself as successful, become
your own Einstein, a brilliant visionary who had
a tough sales job. Why not adopt E=mc˛ to mean
"Excellence Equals My Commitment ...
squared!" |